Terms and Conditions

_Last Updated: August 5, 2024_

 

Welcome to Tepphan Beauty! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). These Terms apply to all visitors, users, and others who access or use our website and services.

 

 1. General Provisions

1.1 Introduction: Tepphan Beauty is a leading online retailer of cosmetics and beauty products. These Terms govern your use of our website, mobile applications, and any other platforms we operate (“Services”). 

1.2 Acceptance of Terms: By using our Services, you accept and agree to these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, please do not use our Services. 

1.3 Modifications: Tepphan Beauty reserves the right to modify or update these Terms at any time. We will notify you of any significant changes by posting the new Terms on our website. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

 

 2. Eligibility

2.1 Age Requirement: Our Services are intended for individuals who are at least 18 years old. By using our Services, you represent that you are of legal age to form a binding contract. 

2.2 Prohibited Use: You may not use our Services if you have been previously suspended or removed from the site by Tepphan Beauty.

 

 3. User Accounts

3.1 Account Creation: To access certain features of our Services, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to update such information to keep it accurate and complete. 

3.2 Account Security: You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. 

3.3 Account Termination: Tepphan Beauty reserves the right to suspend or terminate your account at any time for any reason, including violation of these Terms or any activity that is harmful to the site or its users.

 

 4. Products and Orders

4.1 Product Information: We strive to provide accurate descriptions of products on our website. However, we do not warrant that the product descriptions, colors, or other content are accurate, complete, reliable, current, or error-free. 

4.2 Pricing: Prices for products are subject to change without notice. We reserve the right to modify or discontinue any product at any time. 

4.3 Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our fraud detection systems. 

4.4 Payment: Payment for products can be made via credit card, debit card, or any other payment method specified during the checkout process. All payments are subject to validation checks and authorization by your card issuer. 

4.5 Shipping and Delivery: We ship products to select regions and countries. Delivery times are estimates and are not guaranteed. Tepphan Beauty is not liable for any delays in delivery caused by circumstances beyond our control, including customs clearance or postal service delays. 

4.6 Risk of Loss: All items purchased from Tepphan Beauty are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier. 

4.7 International Orders: Customers placing international orders are responsible for complying with all local laws, regulations, and customs requirements. You agree to pay any applicable customs duties, taxes, or fees that may be imposed by your country.

 

 5. Returns and Refunds

5.1 Return Policy: If you are not satisfied with your purchase, you may return the product within 14 days of receipt, provided it is unused, unopened, and in its original packaging. To initiate a return, contact our customer service team for instructions. 

5.2 Refunds: Refunds will be processed within 7 days after we receive and inspect the returned products. Refunds will be issued to the original payment method, minus any shipping costs, which are non-refundable. 

5.3 Exchanges: If you wish to exchange a product, you may do so within 14 days of receipt, subject to product availability. You are responsible for the shipping costs associated with returning the original product and sending the replacement product. 

5.4 Non-Returnable Items: Certain products are non-returnable for hygiene and safety reasons. These include, but are not limited to, opened cosmetics, personal care items, and any items marked as final sale.

 

 6. Promotions and Discounts

6.1 Promotional Offers: Tepphan Beauty may offer promotions, discounts, or special offers from time to time. These offers are subject to specific terms and conditions, including expiration dates and product exclusions. 

6.2 Discount Codes: Discount codes must be entered at the time of purchase. Discounts cannot be applied retroactively or combined with other offers unless explicitly stated. 

6.3 Abuse of Promotions: We reserve the right to cancel or modify any promotion or discount if we suspect abuse, fraud, or violations of the applicable terms.

 

 7. User Content

7.1 Submission of Content: Our website may allow you to submit reviews, comments, photos, and other content (“User Content”). By submitting User Content, you grant Tepphan Beauty a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, publish, and distribute your User Content in any media. 

7.2 Content Guidelines: You agree not to submit any User Content that is illegal, defamatory, infringing, or otherwise objectionable. Tepphan Beauty reserves the right to remove or edit any User Content that violates these Terms or our content guidelines. 

7.3 No Endorsement: User Content does not reflect the views of Tepphan Beauty, and we do not endorse any User Content or any opinion, recommendation, or advice expressed therein.

 

 8. Privacy and Data Protection

8.1 Privacy Policy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. 

8.2 Data Security: We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. You agree that Tepphan Beauty is not responsible for any data breaches or unauthorized access to your personal information.

 

 9. Intellectual Property

9.1 Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Tepphan Beauty or its licensors and is protected by intellectual property laws. 

9.2 Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include any resale or commercial use of our website or its contents. 

9.3 Prohibited Uses: You may not use any content from our website for any purpose without our express written permission. This includes, but is not limited to, the reproduction, distribution, modification, or creation of derivative works based on our content.

 

 10. Prohibited Conduct

10.1 Unlawful Activities: You agree not to use our Services for any unlawful purpose or in any way that violates these Terms. 

10.2 Hacking and Security: You may not attempt to gain unauthorized access to our website, servers, or any connected systems. This includes, but is not limited to, hacking, password mining, or any other means of circumventing security measures. 

10.3 Spamming: You may not use our website to transmit unsolicited or unauthorized advertising, promotional materials, or other forms of solicitation.

 

 11. Limitation of Liability

11.1 No Warranty: Our products and services are provided “as is” and “as available,” without any warranties of any kind, either express or implied. We do not warrant that our website will be error-free, uninterrupted, or free from viruses or other harmful components. 

11.2 Liability: To the fullest extent permitted by law, Tepphan Beauty and its affiliates, officers, directors, employees, and agents are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses.

 

 12. Indemnification

12.1 Indemnity: You agree to indemnify, defend, and hold harmless Tepphan Beauty and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of our Services, your violation of these Terms, or your violation of any rights of another.

 

 13. Dispute Resolution

13.1 Governing Law: These Terms are governed by and construed in accordance with the laws of Cambodia, without regard to its conflict of law

 

 principles. 

13.2 Arbitration: Any disputes arising out of or relating to these Terms or your use of our Services will be resolved through binding arbitration in Phnom Penh, Cambodia, in accordance with the rules of The Arbitration Council.

13.3 Class Action Waiver: You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against Tepphan Beauty.

 

 14. Force Majeure

14.1 Definition: Tepphan Beauty is not liable for any failure to perform or delay in performing any of our obligations under these Terms caused by events beyond our reasonable control, including, but not limited to, natural disasters, war, civil unrest, labor strikes, pandemics, or government actions.

 

 15. Miscellaneous

15.1 Entire Agreement: These Terms, along with our Privacy Policy and any other legal notices or policies published on our website, constitute the entire agreement between you and Tepphan Beauty regarding your use of our Services. 

15.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect. 

15.3 No Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. 

15.4 Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms without restriction.

 16. Contact Information

If you have any questions or concerns about these Terms, please contact us at: contact@tepphanbeauty.com

tepphanbeautycenter@gmail.com

Phone: +855 10 968 268

               +1 303-746-2608